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NHTSA Complaint Number: 006089368 | Incident Date: Nov, 29 2006 |
Consumer's City: PALM BEACH GARDENS | Consumer's State: FL |
Vehicle Transmission Type: AUTO | Manufacturers Name: Hyundai Motor America |
Model Name: SANTA FE | Model Year: 2003 |
Vehicle Involved in a Crash: No | Component's Description: Vehicle speed control |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: KM8SC13D83U | Date added to File: May, 23 2021 |
Date Complaint Received: Dec, 20 2006 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Aug, 15 2003 |
Was Original Owner: Yes | Anti-lock Brakes: No |
Number of Cylinders: 6 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: At approximately 47,000 miles, check engine light came on. in addition, vehicle experienced a sudden occasional jump in idle to 3000 rpm+ while in park and drive after three minutes or so of operation. while in drive, vehicle lunges dangerously forward. when this occurs, ignition is turned off, and restart takes several attempts. after restarting, the vehicle will sputter and refuse to accelerate normally for 30-60 seconds. vehicle also stalls occasionally after 3 minutes or so of use when accelerating from a full stop. vehicle was brought to napelton hyundai, west palm beach, fl on nov 30. crankshaft position sensor and camshaft sensor were replaced. before leaving dealership with service manager present and automatic transmission in park, vehicle idle suddenly spiked to 4,200 rpm. i was told dealer was closed, and to drive it home. on december 5, vehicle again stalled again in traffic at intersection almost causing a collision. after restarting, it refused to accelerate normally for 30-60 seconds. vehicle was towed to back to napelton hyundai because both the stalling and sudden acceleration are serious concerns that make this santa fe unsafe to operate. the service manager agreed fully that the vehicle was unsafe to drive. on dec 20 i was advised that the vehicle was not repaired because attempts to duplicate the problems were unsuccessful. i was told to pick it up and drive it. i refused to do so. napelton had over 20 days to detect and correct these major safety issues, and i will not drive hyundai's failure into an accident. a review of nhtsa defects reported for this santa fe for 2003-2005 model years reveals over 40 similar incidents, some involving collision and injury. these are categorized under several different components including vehicle speed control, electrical system, vehicle speed control: accelerator pedal, other, power train: automatic transmission, and equipment. perhaps the santa fe's can be recalled before deaths result. *nm |