Consumer Complaint Detail

LEXUS / ES350 / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006089486 Incident Date: Sep, 30 2006
Consumer's City: OCEANSIDE Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: ES350 Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Electrical system: instrument cluster/panel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTHBK262675 Date added to File: May, 23 2021
Date Complaint Received: Dec, 21 2006 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl* - the contact states that his 2007 lexus 250 dash lights turn off without warning. the lights will flicker on and off and then go out. the lights will come back on for short periods of time afterwards. the vehicle does not lose power. the dash lights have failed a total of three times. the failure occurred 45 minutes into the drive twice. the last failure occurred 2 miles into the drive. the external temperature is usually between 31-39 degrees when this happen. during one of the incidents, the temperature flashed at 39 degrees before going out. the speedometer reading is approximately 60-65 mph when the failures occur. the dealer stated they can not find anything wrong with the vehicle, and for this reason they will not look at the vehicle anymore per manufacturer. the contact was told this is an failure which cannot be duplicated; the problem seems to happen early in the morning approximately 5:30-6:30 am. the dealer has performed a chassis electrical diagnosis (twice), window & door diagnosis and body diagnosis and can not find anything wrong. the vehicle has been in and out of the shop a total of 42 days.