Consumer Complaint Detail

SATURN / LS / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006089531 Incident Date: Dec, 08 2006
Consumer's City: HARTLAND Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: LS Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G8JU84F42Y Date added to File: May, 23 2021
Date Complaint Received: Dec, 22 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 20 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This is related to ea06009 on saturday, december 9, while driving on a 50 mph highway we lost power to our saturn lw200 2002 wagon. while we were able to pull the car over to the shoulder, we came within seconds of being hit by another car. the cause of the power loss was a broken timing chain. we have about 50,000 miles on the car, and have changed oil every 3-4000 miles. saturn does not acknowledge that there is a defect. as a result, we have to pay the full cost (>$2000) to get the engine fixed. please note, the chain broke on the highway, and not at start-up as gm stated in a letter to you on this matter. my wife and i came close to dying. an engine that has a timing chain that beaks on a highway with just 50,000 miles on the engine is a safety issue. please act before someone dies due to this defect. *nm