Consumer Complaint Detail

FORD / EXPLORER / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006089629 Incident Date: Dec, 22 2006
Consumer's City: LIVERPOOL Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:cruise control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMDU34E3VZ Date added to File: May, 23 2021
Date Complaint Received: Dec, 25 2006 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl* - the contact stated that while driving with cruise control on at a speed of 65 mph the cruise control did not disengage. the weather was clear and about 30 degrees fahrenheit, and the odometer reading was 121000 miles. the failure did not allow the throttle to return to idle. he was able to stop the vehicle by shifting gears and putting it into park on the side of the highway. the vehicle was at the dealership, and he was concerned because vehicle should be covered under nhtsa campaign recall 99v062001. presently, the dealer was asking the contact to pay for the repair. *ak updated 1/22/2007 - the dealer indicated that the cruise control off button had shorted out. as a result the cruise control could not be turned off once turned on. *nm