| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006089734 | Incident Date: Dec, 17 2006 |
| Consumer's City: CUYAHOGA FALLS | Consumer's State: OH |
| Vehicle Transmission Type: MAN | Manufacturers Name: General Motors, LLC |
| Model Name: VUE | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine:gasoline:belts and associated pulleys |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 5GZCZ23D62S | Date added to File: May, 23 2021 |
| Date Complaint Received: Dec, 25 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jun, 02 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Incident = second instance in 54,438 miles of: timing chain 'slipped' due to lack of lubrication. this is on my 2002 saturn vue, 4 cyl. engine - front wheel drive. saturn blames me for not keeping up with the every 3000 mile oil change requirement. (and is satisfied to look no further for other causes.) i have seen a report, on this site, of an investigation into frequent timing chain failures in l-series models (having the same engine). the report references lack of oil flow to the timing chain when operating at low rpm. (this is the type of driving i do.) the report also references "all timing chain service kits now available will include an oiler nozzel, a new design that will increase oil flow to the timing chain under low rpm operating conditions". the first instance was covered under warrantee at 24,663 miles. the current instance occurred at 54,438 mi. , and is now out of warrantee. damage resulting = engine damage for the second instance is "beyond repair", and i am told the engine must be replaced. even though the vehicle is out of warantee, saturn offers to pay 50% of the cost of a rebuilt engine replacement. but, i cannot afford even 50% at this time. i have openned a case with saturn to get more support. the case is currently awaiting action by the district manager who is on vacation until the firtst of the year. *nm |
