Consumer Complaint Detail

HONDA / ODYSSEY / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006089740 Incident Date: Dec, 12 2006
Consumer's City: Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: ODYSSEY Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2HKRL18602H Date added to File: May, 23 2021
Date Complaint Received: Dec, 26 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 07 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Took van to a dealer to get appraised, and got a very low appraisal due to the transmission shifting hard. unaware it was the beginning of a faulty transmission, and being used to driving another vehicle, i thought it was just the way the transmission shifted. took the vehicle to a local mechanic, who performed a transmission flush, but the problem didn't go away. in fact, that very day it started slipping when shifting from 2nd to 3rd gear, and from 3rd to 4th gear, particularly when the vehicle was cold. in fear of my safety due to slipping and unexpected lurching in stop-and-go traffic, i took it to the service department at a local honda dealership, who stated it was a faulty clutch in the transmission, and that the transmission will need to be replaced. vehicle had 74,000 miles on it, and was out of warranty. manufacturer covered the transmission, and i paid for the labor to install the transmission and the mandatory 4-wheel alignment after installation. was told by the service representative that the new transmission was better than the original, and carries a 3-year 36,000 mile warranty.