Consumer Complaint Detail

JEEP / LIBERTY / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006089788 Incident Date: Dec, 25 2006
Consumer's City: EAST STROUDSBURG Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: LIBERTY Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:lower ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J8GL58K15W Date added to File: May, 23 2021
Date Complaint Received: Dec, 26 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 28 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I had my vehicle in for an oil change at the dealer who sold me my 2005 jeep liberty and was informed at that time that there was a recall on my vehicle. i was not notified previous to that. that is not my major complaint. my area of concern is that i had to put my name on a list and wait until parts are available. the recall is for ball joint and while it could lead to a very serious accident chrysler seems unconcerned. my dealer told me that chrysler sends out 20,000 letters per week to notify customers of the problem but only produces 1,000 units that will rectify the problem and make the vehicle safe to drive. i feel that chrysler should be doing everything that they can to protect their customers. i feel very unsafe in my own vehicle. *nm