Consumer Complaint Detail
VOLKSWAGEN / JETTA / 2004
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006089821 | Incident Date: Dec, 06 2006 |
| Consumer's City: ROCHESTER | Consumer's State: NY |
| Vehicle Transmission Type: MAN | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: JETTA | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:clutch assembly |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 3VWSE69M84M | Date added to File: May, 23 2021 |
| Date Complaint Received: Dec, 26 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 15 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: About 2 years ago i purchased a 2004 volkswagen jetta 1.8t with the manual transmission (4 years/48,000 mile warranty). a couple of weeks ago, i noticed that i had less and less power to drive the car when it was in gear. on december 7, i brought the car to the original dealership where i purchased the vehicle. i was told that the clutch had worn out and was not covered under warranty. thus, the cost of the repair on the vehicle was going to be $1,800! my car has 30,700 miles on it, i am 34 years old and there are certain days when i drive it less than 5 miles a day! of course, i was told by my car-salesman, the service manager, the telephone operators at volkswagen and the general manger at the place where i purchased the vehicle that i (through poor driving habits and little experience driving a clutch) wore it out. i requested to personally speak to the area service representative from volkswagen yet, i was never given his/her contact information. in addition, i gave my contact information to the dealership to have them reach the volkswagen service representative to have them contact me. overall, i was never able to speak to this individual. i had 6 years of driving experience on a ford with no clutch problems. i also did some research and found an interesting web site http://www.myvwlemon.com/ubb/forum1/html/000155.html it was interesting to read other individuals with the same problem as mine (some different year dates than my car)! *nm |