| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006089859 | Incident Date: Dec, 09 2006 |
| Consumer's City: CUYAHOGA FALLS | Consumer's State: OH |
| Vehicle Transmission Type: MAN | Manufacturers Name: General Motors, LLC |
| Model Name: VUE | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 5GZCZ23D62S | Date added to File: May, 23 2021 |
| Date Complaint Received: Dec, 26 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jun, 02 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: This is the second instance in 54,438 miles of: timing chain 'slipped' due to lack of lubrication. in both instances, the engine stalled while driving (at low speed), then restarted with reduced power/performance along with the service engine warning light. this time, the engine was badly damaged and must be replaced. saturn blames me for not keeping up with the every 3000 mile oil change requirement. (and is satisfied to look no further for any other causes.) i have seen the investigative report (pe06-006), on this site, of an investigation into frequent timing chain failures in l-series models (having the same engine as this vehicle). the report references lack of oil flow to the timing chain when operating at low rpm. (this is the type of driving i do.) the report also references gm tsb 03-06-01-017 stating "all timing chain service kits now available will include an oiler nozzle, a new design that will increase oil flow to the timing chain under low rpm operating conditions". the dealer does not acknowledge existence of the improved design for the vue engine. the first failure instance was covered under warranty at 24,663 miles. the current instance occurred at 54,438 mi. , and is now out of warranty. saturn is offering to take 50% cost of an engine replacement. *jb |
