Consumer Complaint Detail
FORD / FIVE HUNDRED / 2005
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006089911 | Incident Date: Nov, 06 2006 |
| Consumer's City: EASTON | Consumer's State: WA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: FIVE HUNDRED | Model Year: 2005 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:foundation components:disc:rotor |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FAHP24195G | Date added to File: May, 23 2021 |
| Date Complaint Received: Dec, 27 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 15 2005 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I purchased a 2005 ford five hundred in july 2005. i had noticed immediately that a large amount of black brake dust accumulated on the rear wheels. this vehicle is driven 80 to 90 percent of the time on the highway with minimal braking. at 6000 miles i noticed a grinding noise coming from the rear wheels. i took the vehicle to the dealer where i purchased the car and they told me that the rear brake pads had worn out and ruined the rotors. they replaced the rotors and brakes on warranty. at 32,000 miles during a routine maintenance the shop mechanic told me that the rear brakes were gone. i returned the vehicle to the dealer where i had purchased the car and had completed the last brake replacement and asked them if premature rear brake wear was a problem with the 500 hundred. they did not respond. i asked them if they thought it unusual for the brakes to wear out twice in 32,000 miles? i told them that all of my other vehicles which wear/are driven in similar conditions usually do not need a brake replacement until they are at 80,000 miles or more? they told me that it all depends on the my driving habits. i do not drive any differently now that i have over the past 25 years. they told me on this second visit for a brake problem that they would have to charge me to inspect the brakes and if they did not find a mechanical problem, i would have to pay for the repairs. they came back to me and said that the rear calipers were sticking. i don't believe that was the problem. the rear rotors and pads were replace again. for some reason twice now the rear brakes are failing long before the front brake pads have event 25% of their wear gone. it appears that the rear brakes are doing most of the braking and the front are doing little. this may cause a safety problem . *jb |