Consumer Complaint Detail
VOLKSWAGEN / PASSAT / 2004
0 Injured
0 Death
Yes Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006089977 | Incident Date: Dec, 24 2006 |
| Consumer's City: ELMHURST | Consumer's State: IL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: PASSAT | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Seats:front assembly:seat heater/cooler |
| Vehicle Involved in a Fire: Yes | Persons Injured: 0 |
| Vehicle's VIN#: WVWPD63B14P | Date added to File: May, 23 2021 |
| Date Complaint Received: Dec, 27 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 21 2004 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Started car, heated seat setting was on 1 (lowest setting). one of the heaters must of shorted, i felt something on the side of my thigh right away but didn't see anything. within one minute, noticed burning smell, smoking. looked down, saw smoke and small flame. immediately turned off seat heater, jumped out of car. seat had burn hole size of silver dollar and was hot in that area only. since it was christmas, i couldn't take it back to the dealership until the next day. when i got into car later, even though seat heater was off, i got a small shock when i started car. car is still under warranty and dealership has been very helpful and was quite concerned, but can't replace parts right away (parts had to be back ordered from germany). they disconnected the heaters for me because i prefer driving my car around instead of the rental they offered. but will not be replacing passenger heating element for me. *nm |