Consumer Complaint Detail

CHEVROLET / ASTRO / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006089990 Incident Date: Dec, 27 2006
Consumer's City: BRIARWOOD Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: ASTRO Model Year: 2001
Vehicle Involved in a Crash: Yes Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNEL19W31B Date added to File: May, 23 2021
Date Complaint Received: Dec, 27 2006 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl* - the contact owns a 2001 chevrolet astro van. on several occasions when the driver applied the brakes the vehicle was unable to stop. the current mileage and the failure mileage was 27,000 miles. the first failure resulted in a crash into a fence. the second incident was a of couple months later, the driver drove through the garage door after applying the brakes and failing to stop the vehicle. the contact was unable to get out of the van at that time. the contact attempted to drive the van in reverse ,and noticed that the pedal's placement was in an awkward position, it seemed higher than usual. the contact was driving in a storm and experienced a similar incident with the brakes. the most recent incident occurred december 28, 2006 when the contact attempted to place the vehicle in reverse and the engine accelerated. the contact applied the brakes and the van didn't stop. the contact researched he schematics and noted that the abs system could be affected by a function in the steering system and it could lock. the contact used a hydraulic jack, and when he started the car the wheels spun; however when he put the van back on the ground and applied the brakes there was no incident or failure in the brakes at that time. the contact stated the general motors manual , volume 1 of 2 gm-401 for the astro and mini van, page 5-4 under hydraulics list detailed information that could be related. *ak