Consumer Complaint Detail

CHRYSLER / RUNNING BOARD KIT / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006089998 Incident Date: Aug, 14 2006
Consumer's City: TAYLORS Consumer's State: SC
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RUNNING BOARD KIT Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4HS48N15C Date added to File: May, 23 2021
Date Complaint Received: Dec, 27 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2005 jeep grand cherokee that has 2 specific problems that i have taken to the dealership numerous times with no resolution. jeep claims they do not know what the problem is and/or can not duplicate the problem to fix. no error codes etc however if someone would just read the jeep forums they will see this is a "nationwide" issue that is very dangerous with hundreds of near miss accidents. her first issue with my jeep is when coming to a stop or sitting idle with the car in drive the engine just shuts off. of the 8 to 10 times this has happen, twice the car did not want to start up again. we had to give the car about 5 mins and then it started right up. dealer found some "random" error codes that we were told had nothing to do with the issue we were having. at the third time we too the jeep to the dealer they changed a senor and replaced the transmission filter and fluid. the problem continued and on the fourth trip to dealership they updated the software per jeep in detroit. still not fixed and the dealer ship is telling me there is nothing they can do. issue continues to happen. after the dealer ship installed the new software, the second issue started. this issue is the most dangerous and will result in a lawsuit if not fixed. when driving at really any normal speed the car will act as if i the driver am hitting the brakes really hard. not hard enough to lock the wheels but hard enough to leave a seat belt redness on my neck from being slug forward. when this happens the red brake like and yellow abs light comes on. the issue happens for about 3 seconds and the car just regroups and keeps going. we have lost count of this issue buy my guess is this has happened about 15 times. on the last 3-5 times when the car locks up it turns off the radio when in the past this did not happen. issue seems to be adding more problems as time goes on. jeep needs to read the forums. *nm