Consumer Complaint Detail

FORD / EXPLORER / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006090004 Incident Date: Dec, 21 2006
Consumer's City: ASHLAND Consumer's State: KY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Suspension
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMDU34E2VZ Date added to File: May, 23 2021
Date Complaint Received: Dec, 27 2006 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*- the contact stated was driving 25 mph when the vehicle started making a loud popping sound each time she made a right turn, the sound seemed as if it was coming from under the driver's seat area. the road and weather conditions were great. the contact stated that while driving if she hit a bump in the road the vehicle would make the same loud popping sound. the contact took the vehicle to a repair shop on 12/28/06, and told the mechanic of the problem she was having, and the mechanic told the contact about the recall campaign # 00v402000 for suspension. the mechanic told the contact that she needed sway bar link replaced because it broke. the contact did pay $92.67 for this repair. the contact feltthat since there was nothing else wrong with vehicle, the manufacturer should reimburse her for the repair amount. *ak updated 01/30/07. *jb