Consumer Complaint Detail

DODGE / DURANGO / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006090006 Incident Date: Dec, 10 2006
Consumer's City: RIVERSIDE Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4HS28Y2WF Date added to File: May, 23 2021
Date Complaint Received: Dec, 27 2006 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Nov, 30 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl* - on 3/13/06 the contact took 1998 dodge durango to cottman transmission because the transmission was slipping into first gear. at that time, cottman replaced the valve body. on 3/31/06 the contact took it back to cottman for the same reason, and cottman stated that they would rebuild the whole transmission. when contact picked up the vehicle it was making a loud squeaking noise, and cottman told him to drive it for a few days and the noise would go away. after driving it for a few days contact continued to hear the same squeaking noise, so cottman replaced the transmission. at which point the contact continued to hear the same noise, he took vehicle to at pro transmission and they stated to the contact that the damage was probably internal because they couldn't see anything wrong with the vehicle. on 6/16/06 contact took it back to cottman, and cottman stated that they replaced the transmission; after contact picked it up he continued to hear the same squeaking noise, so contact brought vehicle back to cottman on 12/11/06. cottman once again replaced the transmission. the contact stated that the transmission is pouring fluid from the pump. contact will take the vehicle to cottman. *ak updated 2/6/2007 - *nm