| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006090016 | Incident Date: Nov, 08 2006 |
| Consumer's City: BURBANK | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: REGAL | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:rack and pinion:rack |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2G4WF5215W1 | Date added to File: May, 23 2021 |
| Date Complaint Received: Dec, 27 2006 | Complaint Type: EVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Tl*- the contact stated that while driving his 1998 buick regal hard time turning left, usually when driving at 40 mph or lower. the contact stated that he took his vehicle to dealership ,and was told that vehicle didn't qualify for recall 03v527000 due to vin. the contact was told he needed to contact the manufacturer, when he did that the manufacturer told him to contact his local dealership to have the problem diagnosed. the contact went back to same dealership, and was told that it was the power steering and didn't charge him the diagnostic fee. the contact took the vehicle to his own mechanic and they installed two new power steering pumps. the repair still didn't resolve the failure. the contact didn't think that the dealership ran a diagnostic on vehicle before telling him that the power steering valves needed to replaced. the contact stated that his mechanic toldhim that the vehicle didn't need to have the pumps replaced, butthe contact thought it was best to have pumps replaced. the contact stated that he called the dealership back, and told them that he did have the pumps replaced, and they told him that maybe it may be his steering rack and pinion. the contact called the manufacturer back and told them of all the repairs, and asked them if they would repair rack and pinion. he was told that they would not do repairs because they exchanged he parts out for this vehicle manufactured. ak |
