Consumer Complaint Detail

CHEVROLET / MALIBU MAXX / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006090020 Incident Date: Dec, 27 2006
Consumer's City: EUCLID Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: MALIBU MAXX Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G1ZT62814F Date added to File: May, 23 2021
Date Complaint Received: Dec, 27 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 12 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Rotors repeatedly warp. have had the brakes serviced twice within the 24000 warranty for brakes and it is requiring a third service at 26,000 miles outside of warranty. rotors would need to be recut or replaced every 4,000 miles on this car to eliminate the pulsation. there is a systematic issue with the braking system, including the abs and/or the traction control. this is not a material or service issue, but a design issue. the dealer has indicated that all systems on the car are working properly and there is nothing they can do other than recut or replace the rotors. general motors has denied there is a problem which is expected possibly facing a recall of many cars. although the dealer unofficially admitted this problem is a regular at their facility no one will officially admit this is an issue. now that the brakes are outside of warranty at 26,000 miles, i am forced to pay for the service every 4,000 miles on my own. this could be a safety issue although the brakes have never failed to work. the affect of the design issue is that the brakes pulsate and progressively get worse as time goes on. even after a few thousand miles the defect begins to surface. by 4,000 miles it is a big enough nuisance to have it serviced. this is an expense i had not bargained for when i bought this car. *nm