Consumer Complaint Detail
DODGE / GRAND CARAVAN / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006090035 | Incident Date: Dec, 13 2006 |
| Consumer's City: NACHES | Consumer's State: WA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CARAVAN | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2B4GP44362R | Date added to File: May, 23 2021 |
| Date Complaint Received: Dec, 27 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 24 2003 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 1) 2002, dodge grand caravan, "sport" edition with v6 3.3l engine, 76,600 miles. wife went to work and parked van as usual. 2a) co-workers noticed the van's wipers were on; van had started all by itself after being parked with ignition turned off, key removed, and doors locked. to get the engine stopped again, van was put into gear and turned off, then put into park to remove key. this happened several times that day. 3a) wife took van to chrysler dealer where it was purchased. dealer charged 3 hours of troubleshooting labor and only found that the abs cab was in need of replacement. dealer ordered abs cab. dealer could not find cause of the startup/running with no key in ignition. 2b) 6 days later (dec. 21, 2006) van would not turn off after driving ~300 miles. also, this time all the accessories such as the cabin fans, radio, wipers, and interior lights came on even after the key was removed from the ignition. all accessories except interior lights could be turned off with their respective switches. +battery cable was disconnected to get lights off. van worked fine for the next 3 days. dec. 24, 2006, van would not stop running once on the return trip after key was turned off. after arriving home and van was parked with engine off, all accessories came on, by themselves, after a period of time. +battery cable was once again disconnected to prevent further malfunction. 3b) another appointment was made for jan. 4, 2007 to replace the ignition and/or the key cylinder switch at the dealer. *nm |