Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 2006

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006090055 Incident Date: Oct, 19 2006
Consumer's City: WEATHERLY Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 2006
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GR48K16C Date added to File: May, 23 2021
Date Complaint Received: Dec, 28 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 16 2006
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We purchased in oct. 2006,a 2006 jeep grand cherokee 4x4, v6 with 5 speed auto transmission, vin [xxx]. there is a safety problem related to this vehicle and transmission. problem: the vehicle has no hill holding capabilities. in other words, when stopped on a hill, the brake must be held on with your left foot and your right foot on the gas pedal in order to move forward with out the vehicle drifting backward. in all the automatic vehicles that i have owned since 1958, including 1993 and 1996 jeep grand cherokees, none pf them were without hill holding capabilities. the first time i stopped on a hill with this vehicle, i drifted backwards and almost hit the vehicle behind me before i realized what was happening. this to me is a very unsafe condition and something damiler chrysler should be addressing. in expressing my problem to d.c. customer service, i just got lip service. this is why i'm expressing my problem to you in hope that a solution can be found. *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)