Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006090109 Incident Date: Dec, 26 2006
Consumer's City: ROYAL OAK Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:diesel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Dec, 28 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 24 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Engine light came on and the 2001 tdi was taken into the dealership. the dealership identified the problem as a faulty glow plug. upon trying to remove the glow plug, the dealership broke the part. now, the only way to remove the glow plug is to tear apart the engine, at a cost of over $1,000. dealership will not allow me to take the car back either. called vw customer service and they are fine with the dealership holding my car hostage. vw must hate the customer.