| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006090192 | Incident Date: Dec, 19 2006 |
| Consumer's City: BRANDON | Consumer's State: FL |
| Vehicle Transmission Type: MAN | Manufacturers Name: Ford Motor Company |
| Model Name: CONTOUR | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FALP67L4VK | Date added to File: May, 23 2021 |
| Date Complaint Received: Dec, 29 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 09 1998 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have 1997 ford contour se. i have had several problems with it, check engine light comes on constantly, radiator light comes on constantly, runs poorly. i had all checked when they happen on multilple occasions. after doing some research on the internet, i found that there may be a problem with the wiring harness in the engine compartment. i was told by a freind that he had heard of a problem like this and ford was fixing them, and i should call the dealer. i called the dealer and they confirmed there was a recall but based on my vin i was not included due to the age of my car. this was done at brandon ford around the july/august time frame. thinking that i had to do the repair myself, due to the cost at the dealership (over $3000.00), i started looking for parts myself on the internet. there i found the recall/ext. warranty info. 99m03 and in this it states 10 years or 100,000 mile. i again got hope that maybe they had missread the recall at the dealer ship. i then returned with vin and the info 99m03 in had and one of their service advisers confirmed that it should be covered. i then made an appointment for the next day to drop the car off at 8:30am to have it done. i call that same day at 2:30pm to check to see if and for how long i wounld need a rental car. i was told at that time that my car was not covered due to it's age and that it ran out on 10/26/06. had the first person looked the info. up properly back in the july/august time frame it would have been fixed. i was also told by the service manager that the repair would take them approx. 3 days to do, and for only gives them 6-7 hrs to do it, so they lose money to do these repairs. based on the 99m03 info i should have recieved a letter stating the ext. warranty which i did not, but had recieved other recall info. *nm |
