| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006090239 | Incident Date: Oct, 25 2006 |
| Consumer's City: PENN YAN | Consumer's State: NY |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: FOCUS | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system:ignition:module |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FAFP33Z64W | Date added to File: May, 23 2021 |
| Date Complaint Received: Dec, 30 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 03 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On october 26, 2006 at 8:00 am i tried to start my vehicle and the ignition key would not turn. i called the ford dealership and the service person said it sounded like an ignition lock and he said he was familiar with the repair. i was informed that they had no towing service. due to the fact that the dealership was approximately 12 miles away, i instead had it towed to a garage down the road. the garage installed a new lock cylinder. i was late for work and had to bum a ride to pick my car up after work. the garage charged me for 2 and 1/2 hours of work, the towing and the part, the total being $308.62. all this on a car only 2 and 1/2 years old. after the repair was done i called the ford dealership and they refused to pay for the repair, even though the car was still under warranty, because i did not bring it to them. i wrote to ford headquarters and they again refused to pay for it. *nm |
