Consumer Complaint Detail

FORD / FOCUS / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006090371 Incident Date: Dec, 19 2006
Consumer's City: HIGHLAND LAKES Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FOCUS Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAHP3631YW Date added to File: May, 23 2021
Date Complaint Received: Jan, 01 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 08 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Driving on rt 80 at 65 mph the passenger front coil spring failed causing the coil spring to rub on the tire and damage it. however, the bf goodrich sidewall was strong enough to allow the car to be driven slowly to a ford dealer about 1.5 miles away. both front coil springs were then replaced per the earlier nhtsa agreement with ford. the coil springs were left with dealer. as the coil failure could have caused a high speed blow out, in my opinion, ford should replace all 2000 to 2003 focus front coil spring in stead of free replacement when they fail per ford's 03m02 customer satisfaction program. *jb