Consumer Complaint Detail

FORD / CONTOUR / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006090392 Incident Date: Dec, 18 2006
Consumer's City: AVON Consumer's State: IN
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: CONTOUR Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP66L6YK Date added to File: May, 23 2021
Date Complaint Received: Jan, 01 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 31 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The leading edge of the dashboard (portion nearest the windshield) has "warped" upward severely (6+ inches!). it now presses against the windshield, preventing the defroster from functioning properly at all. this is a safety hazard especially during winter months. it is unknown if this dashboard warpage would interfere with airbag deployment. there was a customer satisfaction program by ford to correct the issue, but this program terminated in 2002, and this warpage commonly does not/did not occur until well after the program ended. *jb