Consumer Complaint Detail
DODGE / GRAND CARAVAN / 2003
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006090402 | Incident Date: Dec, 17 2006 |
| Consumer's City: STEPHENS CITY | Consumer's State: VA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CARAVAN | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:hydraulic power assist system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2D8GP44L03R | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 01 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jun, 12 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Whenever the temperature is 40 degrees or colder the power steering system in my 2003 dodge grand caravan admits a loud high pitch whining sound, the steering wheel can be very hard to turn until the engine is warmed up, and also a shudder is felt thru the steering wheel. this problem has occurred every year since we have owned the car, occurring when the weather cools off. we take it into the dealer every year. for the past 2 years the solution has been to flush the system and tighten the hoses. this year the solution is suppose to be a power steering fluid cooler, which the car is now out of warranty, will cost $220.00. i refuse to pay for this work has the problem has occurred every year, and only now is there a redesign for the system that never worked properly in the first place. when i contacted dodge corporate office for resolution on this matter, i was last told to take the car to the dealer. but the cooperate agent could not tell me what the dealer was going to do or at what cost. basically i am getting the round around for what is a safety problem that will cause an accident. *jb |