Consumer Complaint Detail

DODGE / STRATUS / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 006090575 Incident Date: Sep, 25 2006
Consumer's City: HALLANDALE Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: STRATUS Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Steering:hydraulic power assist:hose, piping, and connections
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 1B3EJ46XXYN Date added to File: May, 23 2021
Date Complaint Received: Jan, 02 2007 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Mar, 27 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When i first purchased my vehicle, everything was normal as can be. i mean it had minor problems but were quickly fixed. after about 5 in a half months of having the car, i noticed it started having a burning smell to it after cranking up and after driving it for a while, a small amount of smoke would appear. at first i thought nothing of it, but then it ran hot one day. so i had the vehicle inspected by a certified mechanic. he concluded that it could be two things. one is that the smell was coming from the engine area but told me don't be alarmed because it may just be oil dripping on the engine in which when the engine is heated, could cause the smell and smoke, or two i needed my power steering hose looked at. so hearing it from someone of his status i went along with it. that is until a couple of days later while i was on my way home from playing basketball, i noticed smoke coming from under the, but this time it was dark black smoke and it was coming from all around the front of the car. so i immediately tried to pull over to the side of the road (note:i was on a main street with heavy traffic), but when i tried the steering wheel would move/turn at all. then suddenly before i could get out of the car, it just burst into flames. i struggled the car to the side of the road and jumped out until it rolled into a complete stop on the side of a police station. my car is totaled out. and i have been without one for bout 4 months now. something needs to be done. daimler chrysler had it picked up to determined the cause(2 months ago), and brought it back, but i am yet to hear anything else regarding my claim. *jb