Consumer Complaint Detail

VOLKSWAGEN / GTI / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006090947 Incident Date: Aug, 31 2006
Consumer's City: NORTH TONAWANDA Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: GTI Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Electrical system: instrument cluster/panel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVWFV71K97W Date added to File: May, 23 2021
Date Complaint Received: Jan, 06 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 27 2006
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehicle: 2007 vw gti w/dsg transmission speedometer needle consisently overstates actual speed above 20 mph. the overstatement varies from 1 mph (at 30 mph) to 5-6 mph (at 65 mph). the speedometer needle also disagrees with the speed reported by the vehicle's electronic trip computer. based on all my tests in open-road driving conditions, the electronic trip computer is proving accurate information-- the speedometer needle (which gets its input from the electronic trip computer) has been deliberately designed or deliberately calibrated to overstate vehicle speed. the dealer has checked the entire system out, finding no recorded faults in the system. all known tsb's have been applied. the dealer reported that they checked out other similar vehicles and found identical speed overstatement issues. the dealer further stated that they had contacted volkswagen of america regarding this issue and were told that the overstatement of speed was "within operational parameters". the function of a speedometer is to provide a reasonable determination of actual vehicle speed. while a 1-2 mph variance is reasonable, a 5-6 mph variance is not. at interstate highway speeds, drivers are unable to reasonably determine their speed without mentally adjusting for a correctable design deficiency