| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006091015 | Incident Date: Dec, 29 2006 |
| Consumer's City: VENTURA | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: STRATUS | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:hydraulic power assist:hose, piping, and connections |
| Vehicle Involved in a Fire: Yes | Persons Injured: 0 |
| Vehicle's VIN#: 1B3EJ46X5XN | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 07 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On december 30, 2006 at 6:10 a.m. (pst) our vehicle (1999 dodge stratus, caught fire and burned significantly. my wife left home for work around 5:18 a.m. and arrived around 6:00 a.m. shortly afterwards a co-worker came in and said there was a vehicle on fire in the parking lot. after describing the vehicle and its location my wife realized that it was her vehicle her co-worker was talking about. she went downstairs to find the santa barbara fire department on scene attempting to extinguish the blaze. she notified me of the events and i immediately went to her job. upon my arrival i spoke with the fire captain (name unknown) and he informed me that it took them close to 40 minutes to extinguish the blaze first using water, then utilizing foam. he was not able to determine the cause of the fire. we filed a claim with our automobile insurance provider, interinsurance exchange of the automobile club, and they sent an investigator out to inspect the vehicle. this individual reports the vehicle as a total loss. i forgot to mention that when i contacted our insurance provider to file a claim i was asked if there were any outstanding recalls on our vehicle and i informed them that there were none. however, on saturday, january 6, 2007 we received a safety recall notice (e23 - high pressure power steering hose) which reads "the high pressure power steering hose on your vehicle may crack and develop a power steering fluid leak. power steering fluid leakage in the presence of an ignition source can result in an underhood fire." i have called daimlerchrysler (888-327-4236) and left a voice message informing them of this incident and our receipt of their safety recall notice and them to return my call. i have also notified my insurance provider of this safety recall notice. please contact me to discuss this issue further. *jb |
