| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006091182 | Incident Date: Sep, 26 2006 |
| Consumer's City: | Consumer's State: WV |
| Vehicle Transmission Type: | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: LIBERTY | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:front:control arm:lower ball joint |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1J4GL58K72W | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 08 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Feb, 13 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: September, 2006 i received a recall notice on my 2002 jeep liberty regarding the lower ball joints. i called the dealership where i had purchased my jeep and was told that they had sold the franchise to another dealership. i then called this dealership and was told that they were only receiving 3 replacement parts at a time and i would have to be placed on a waiting list of approximately 2 weeks. i waited for about a month and called them again to make sure they hadn't lost my information. i was told that i was third on the list. i waited another month and called again. i was told by the serviceman that i was still on the waiting list, but they had jeeps coming in weekly that the wheels had fallen off and they took first preference. it is now another month and i have not heard from them yet. if the situation is a s serious as wheels falling off as often as the serviceman has indicated, then daimler chrysler should do more to improve getting the replacement parts to dealerships. if the dealership is just putting me off because they are too busy to deal with the recalls, then something should be done. the dealership is lewis pontiac buick gmc jeep, 830 e. main st., oak hill, wv, phone 304-465-3111. *nm |
