Consumer Complaint Detail

LINCOLN / NAVIGATOR / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006091221 Incident Date: Dec, 03 2006
Consumer's City: WASSAIC Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: NAVIGATOR Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:emission control:catalytic convertor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5LMFU28R54L Date added to File: May, 23 2021
Date Complaint Received: Jan, 08 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 23 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: First week in december took 2004 navigator with 29,000 miles to dealership after hearing a very clunking sound. i was told it needed a catalytic converter. dealership stated that it would take 2 weeks for part. i called lincoln to state my complain as to why it was going take so long and was told the warehouse that stored them burnt down. too make a very trying story short it will be 2 months until i get my navigator repaired. the dealership told me that they were told by lincoln that the part has to be made and then tested before they ship it to the dealership. i have never heard of such a thing. i can now understand why people are buying the imports and why american car makers are hurting. i will not buy another lincoln again. *jb