Consumer Complaint Detail

FORD / RANGER / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006091266 Incident Date: Oct, 31 2006
Consumer's City: BORING Consumer's State: OR
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: RANGER Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Air bags:frontal:driver side:inflator module
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FTYR14U8WP Date added to File: May, 23 2021
Date Complaint Received: Jan, 08 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 30 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Driver's side airbag stopped working for no reason. flashing warning light came on indicating a problem. went to ford dealer (suburban in sandy, or) and they said the 'resistance' level had increased causing the airbag to no longer function. called ford, they gave me a "senior discount", although not a senior. said that airbags fall under 5 year/50000 mile warranty. the ranger has 56,000. ford said that they cannot guarantee the function of an airbag for more than 5 years or 50,000 miles. they were not able to ascertain if the airbag stopped functioning all at once or if my safety was in jeopardy over an extended period of time as the airbag slowly stopped working. airbags are a mandatory safety device and should be covered from defect for the life of the vehicle. i am extremely dissatisfied with ford's attitude about my safety. i have the airbag module and can provide it to nhtsa to study and determine if this is a major safety issue. because of the mechanics of an airbag, i would ask for specific instructions on how to send it to you. *jb