Consumer Complaint Detail
JEEP / GRAND CHEROKEE / 2004
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006091274 | Incident Date: May, 06 2006 |
| Consumer's City: TOWSON | Consumer's State: MD |
| Vehicle Transmission Type: | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CHEROKEE | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1J4GW58N84C | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 09 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 16 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Purchased new 2004 jeep from dealer. within the first month of ownership, i began experiencing occasional, intermittent engine problems at start-up-- the engine would run very rough, shaking the vehicle. the service light in the dash would flash. if driven, the engine would stall unless the accelerator was continually pressed. after a few of these events, we discovered that, if turned off, after about 5 minutes, the engine would run normally. the service light would remain on for a few minutes (sometimes a half hour) and then turn off. this problem re-occurred intermittently, sometimes every month, & sometimes every couple months, usually in the morning at first startup, but sometimes when i left work in the evening to drive home. my salesman and the service manager knew of the problem. jeep dealer later said that the vehicle was simply in need of a complete tune-up. they did the tune up 6 months ago - may 2006. the problem has recurred again. i took the jeep in again. dealer reports that car is "running rough" but they can not find the problem. *jb |