Consumer Complaint Detail

VOLKSWAGEN / PASSAT / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006091361 Incident Date: Nov, 14 2006
Consumer's City: CALDWELL Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: PASSAT Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Seats:front assembly:seat heater/cooler
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVWWH63B73E Date added to File: May, 23 2021
Date Complaint Received: Jan, 09 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 26 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2003 volkswagen passat v6 (heated seats)- heating element burned hole in leather seats while driving vehicle! had to pull over to side of road as the seat became very hot and started to scorch my pants. despite a number of recalls (and complaints filed by others- many listed on the nhtsa site) for both passats and jettas, volkswagen of north america refuses to pick up the cost of the $1100. repair (or any of the cost for that matter) because they insist my vin is outside of the range of vehicles affected and my vehicle is out of warranty. there is clearly a safety problem here and vw knows it. they say a different heating element was used in my car so it isn't part of the recall. who cares which element was used? it still resulted in the same problem- a burned seat. *jb