Consumer Complaint Detail

TOYOTA / 4RUNNER / 2003

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006091371 Incident Date: Jun, 15 2006
Consumer's City: NEWBURY Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: 4RUNNER Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Equipment:mechanical:accessory scissor/screw/bottle jack/lift
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 4T1BF28B43U Date added to File: May, 23 2021
Date Complaint Received: Jan, 09 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl* - the contact owns a 2003 toyota avalon xls. while attempting to change a flat tire the jack malfunctioned. the vehicle was released from the jack and injured the contact's hand, causing nerve damage. in addition, it damaged the driver side quarter panel. per the contact, the base of the jack had a narrow width of 1 3/4 inches and was inches in length. the jack was suppose to be able to lift larger toyota vehicles. the contact felt that the jack was too flimsy to secure the vehicle and was requesting an investigation to replace the current jack with one of appropriate size. the contact also spoke with customer relations of toyota. toyota investigators took pictures of the vehicle and the jack ,and promised a response within 90 days. the response from toyota stated that the jack was not faulty, and the inspection was addressed to evaluate whether the jack was faulty. the contact was concerned about the appropriateness of the jack size in relation to the vehicle. also, the letter stated this vehicle was not subject to any recalls. the contact spoken to the attorney general.*ak updated 2/6/2007 - *nm