Consumer Complaint Detail

CHEVROLET / SILVERADO 1500 / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006091383 Incident Date: Oct, 15 2006
Consumer's City: STILLWATER Consumer's State: OK
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SILVERADO 1500 Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Structure:body:tailgate:hinge and attachments
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2GCEK19T9X1 Date added to File: May, 23 2021
Date Complaint Received: Jan, 09 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 30 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I am submitting this complaint because gm has not reimbursed me for a recall in which i paid for out of my own pocket. the reimbursement amount is minuscule and would have been far less than what the dealership would have charged back to gm. please see the detail to this complaint below. april 2006 i received a recall notice from gm, it stated the following: 1. your 1999 model year chevrolet silverado, is involved in a safety recall 06019. 2. schedule an appointment with your chevrolet dealer. 3. this service will be performed for you at no charge. i do not recall the specific dates but i scheduled an appointment with my local dealer wilson chevrolet, stillwater ok, i called and made the appointment on monday and scheduled the appointment for that wednesday. that wednesday i arrived at 8:00 am on time at wilson chevrolet. i spoke with the service gentlemen at the desk and he proceeded to tell me that i had have to leave my vehicle. they did not offer to give me a ride to work or anything, simply stating i could reschedule. reschedule was out of the question due to i had already taken a leave of absence from work and the dealership was on the opposite side of town; it was a 30 minute drive round trip from my place of employment. considering my options i remembered that in the mailing gm had provided a reimbursement form. i opt to purchase the cables from the dealer and replace them myself and file a reimbursement with gm. i issued a reimbursement to gm using their form, i asked for a reimbursement of $44.44, the cost of the cables including tax. on october 16, 2006, a few months later after submitting the reimbursement request i received a denial letter denying reimbursement, no reason was given. i ask nthsa to look into these claims as i am not aware of my rights to seek reimbursement on a recall that gm is responsible for. *jb