Consumer Complaint Detail

DODGE / CARAVAN / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006091417 Incident Date: Oct, 31 2006
Consumer's City: TRAVERSE CITY Consumer's State: MI
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CARAVAN Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Structure:body:hatchback/liftgate
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4GP25332B Date added to File: May, 23 2021
Date Complaint Received: Jan, 10 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 13 2002
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Rear hatch power lock disengages leaving rear hatch ajar at unexpected times. also tries to disengage while driving 5 mph or less. it is almost like someone is holding a remote entry device( which i don't have) and i hear a click, click as it disengages the lock. yesterday it happened at least ten times, every time i put the van in park the rear hatch un-latches and i have to shut the vehicle off and use my key to open the hatch the rest of the way for it to close. also for the first time it has interfered with my power door locks working. the hatch will also disengage if i am parked and just idling. this could be a major safety issue if i was in a vehicle crash.... *jb