Consumer Complaint Detail

CHEVROLET / AVALANCHE / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006091449 Incident Date: Dec, 18 2006
Consumer's City: UPPER MARLBORO Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: AVALANCHE Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Electrical system: instrument cluster/panel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3GNEK13TX3G Date added to File: May, 23 2021
Date Complaint Received: Jan, 10 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 30 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Speedometer on my 2003 z71 avalanche works erratically or not at all. a significant safety issue i went to the dealership from who i bought my vehicle. dealership said there was no recall on speedometer (instrument clusters) for my type of vehicle and that they could not replace the cluster as part of "goodwill" by gm because they have not been instructed to do so. they were not aware of the fact that many avalanches and other gm suvs have identical problems (usually a bad stepper motor in the instrument cluster). cost to replace cluster is about $350-$400 including labor. given the nature of the failure and how widespread it is, i think the nhtsa engineers should investigate this problem and perhaps tell gm they need to recall these vehicles before accidents occur. i have to estimate my speeds on a vehicle with only 58000 miles on it. i have read reports where speedometer failures have occurred within 10,000 miles. *jb