| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006091686 | Incident Date: Dec, 22 2006 |
| Consumer's City: PALO ALTO | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXPLORER | Model Year: 2004 |
| Vehicle Involved in a Crash: Yes | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 12 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Nov, 19 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The transmission in our 2004 ford explorer xlt awd required a significant repair in 7/05 at 11,311 miles because the transmission would not engage after shifting into reverse. dealer replaced shift solenoid and refilled fluid. dealer estimated that cost to replace shift solenoid was $3,500 but it was covered under warranty. problem recurred and in december 2006 at approximately 32,000 miles, my daughter was involved in an accident when she backed into a parked car because the transmission failed to engage. we took it to the dealership and they replaced the shift solenoid a second time. *jb |
