Consumer Complaint Detail

PONTIAC / G6 / 2005

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006091705 Incident Date: Nov, 27 2006
Consumer's City: HERNANDO Consumer's State: MS
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: G6 Model Year: 2005
Vehicle Involved in a Crash: Yes Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1G2ZH528354 Date added to File: May, 23 2021
Date Complaint Received: Jan, 12 2007 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Apr, 17 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My car had a power steering failure on november 17, 2006. my wife had picked up the car from the dealership, and while attempting to pull out of a parking lot, the steering locked. when she let go of the steering wheel, the wheel turned left to the stop without outside input. she was able to get the car back to a parking lot, and the car was towed back to the dealership and a steering gear replaced. on 11/28/2006, my wife picked up the car, and on the way home, the steering locked while she was driving. she drove off the road, hit a curb and scraped a telephone pole, rendering the car undriveable. gm sent a technician to assess the problem, and determined that there was no failure of the power steering, despite the first hand information supplied by both my wife, and the tow driver stating that the power steering was locked and the wheel would not turn. *jb phone interview update (march 12, 2007): dealer thought the steering pull was caused by the rack and pinion unit and replaced it. the steering lock-up afterward and the vehicle crashed. dealer service manager found fault code c0545 from the computer. gm issued a tsb to address that fault code.