| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006091753 | Incident Date: Nov, 23 2006 |
| Consumer's City: COLORADO SPRINGS | Consumer's State: CO |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXPLORER | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMZU73E94Z | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 14 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Within a week of buying my 2004 explorer i experienced problems when shifting out of reverse. i also experienced a loud "clang" while doing steady interstate driving (over 200 miles). over time transmission shifting became sluggish, untimely, and loud. a recall was received and a transmission additive was added. problems continued with the transmission (same as noted above). in june '06- dealership replaced some parts of the transmission (under warranty). five months later, i'm continuing with problems. loud "clang" during long road trip. jerky, hesitant shifting continues. took car to dealership and no problems were found with the transmission and dealership was not able to duplicate during 30 mile test drive. car stalled in parking lot this week, jerky motion continues going up steep incline and loud "clang" exists on long roadtrip. warranty is about to run out in about 400 miles. i have contacted customer care center resulting in no help. also have repeated problems with fuel gauge not registering properly. *nm |
