Consumer Complaint Detail

HYUNDAI / XG300 / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006091920 Incident Date: Dec, 06 2006
Consumer's City: OCEANSIDE Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Hyundai Motor America
Model Name: XG300 Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Air bags:frontal:sensor/control module
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KMHFU45D31A Date added to File: May, 23 2021
Date Complaint Received: Jan, 15 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Dec, 29 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl* - the contact owns a 2001 hyundai, xg300. the contact took the vehicle to the dealer for a new battery and during the diagnose discovered an air module error code and the indicator light turned on. there were no prior failures or indicator lights. the contact's current mileage is 18,000. the dealer then advised the owner that the entire air bag module had to be replaced and that he/she was unsure about the air bag's capability during an accident. the dealer and the manufacturer agreed that the warranty should cover the air bag module. due to the billing system which will not allow the repair to be entered without cost, the manufacturer is not taking the responsibility for the warranty coverage and does not agree that the dealer should take responsibility either. hyundai also advised the contact to call the consumer affairs division who informed the contact that they have no control over the dealer. per consumer affairs, the contact would be reimbursed for repairs after four weeks. the contact was advised to request the dealer pay the labor charges. the contact stated the dealer is responsible for the incident since it occurred while servicing the battery. *nm