Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006092037 Incident Date: Aug, 09 2006
Consumer's City: PORT JEFFERSON STATION Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Seats:front assembly:seat heater/cooler
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GW48S14C Date added to File: May, 23 2021
Date Complaint Received: Jan, 16 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl* - the contact stated that she received a recall letter campaign # 06v197000 for her 2004 jeep grand cherokee in august 2006. the recall is for the vehicle's heated seat element. the contact stated that she has tried contacting the dealership on numerous occasions and still hasn't gotten the recall resolved. the contact stated that she can't use the thermostat for the seats, the seats become too hot at any setting. *jb the consumer stated it took 6 months to get the vehicle fixed. updated 02/27/07. *jb