Consumer Complaint Detail

FORD / FOCUS / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006092107 Incident Date: Dec, 10 2006
Consumer's City: DALLAS Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FOCUS Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition:switch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP3830YW Date added to File: May, 23 2021
Date Complaint Received: Jan, 16 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 29 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The car has 32000 miles after 6 years. in december 2006 the ignition failed catastrophically and without warning. i could not insert the key. i called the dealer and was told that the car would have to be towed and that my extended warranty had expired. i was able the restart the car, but it failed again on december 11, 2006, stranding me. i had the car towed and the mechanic informed me that this problem is common on this model, to the extend that ford keeps the requisite parts in stock. he attributed it to a design fault. my concern is that if this problem indeed is common a driver could be stranded and helpless in a dangerous situation, with serious risk to safety and possibly life. if the mechanic's opinion that there is a design fault is correct, ford should recall the car. *jb