Consumer Complaint Detail
VOLKSWAGEN / JETTA / 2003
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006092401 | Incident Date: Dec, 15 2006 |
| Consumer's City: FORT LEWIS | Consumer's State: WA |
| Vehicle Transmission Type: MAN | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: JETTA | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Structure:frame and members |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 3VWSK69M93M | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 18 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Feb, 16 2005 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: While driving a 2003 volkswagen jetta with approx 66,000 miles the motor mount bolts broke off and the engine fell to the ground. damages were to the suspension of the car and no one suffered injuries. the speed at the time of the incident was approximately 40 miles. no signs that the motor mounts or assembly bolts were bad or loose. the car is at the dealer because they said that the motor mounts were covered under the warranty but the bolts are not. they want us to pay $2,200.00 for the repairs and the warranty cover other parts. i told them that the bolts are part of the motor mounts and they fail to perform as expected. in addition the car is been maintained by the same volkswagen dealer since we purchased the car 2 years ago. please advise since this could have been a serious accident if i was driving on a highway as i usually do. i think the manufacturer should fix my car and inspect all volkswagen's for any defective motor mount bolts. thank-you *jb |