Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006092485 Incident Date: Oct, 31 2006
Consumer's City: MENLO PARK Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Suspension:front
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C8GT64L72R Date added to File: May, 23 2021
Date Complaint Received: Jan, 20 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 30 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: A knocking sound has appeared again in the front suspension. about 18 months ago, a similar symptom appeared. after repeated repairs (tie-rod ends, for example), the dealer finally discovered that the front left cv 1/2 axle was defective. replacement cured the problem. apparently the same problem now happening again. a knocking sound is apparent during low speed travel on a street with slight variations. this seems to be slow enough to hear it. there is also a knock when deliberately swinging the steering wheel from side to side. i will continue to pursue remedying this repeated problem with my 2002 town and country minivan. *nm