Consumer Complaint Detail

MINI / COOPER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006092518 Incident Date: Sep, 04 2006
Consumer's City: ROCKBRIDGE Consumer's State: OH
Vehicle Transmission Type: MAN Manufacturers Name: BMW of North America, LLC
Model Name: COOPER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:manual transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WMWRC334X2T Date added to File: May, 23 2021
Date Complaint Received: Jan, 21 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 20 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a pre-owned mini cooper with 34,000 miles on it. 5-speed transmission. shortly after purchase, i noticed a "studder/hesitation" on take off from a dead stop in first gear. this happened about a dozen times. i took it to my mechanic to demonstrate the problem. on the test drive, the car made a loud grinding noise and all gears failed. the clutch and gear shift felt normal, but no gear would engage. the car was rolling backwards down a hill into oncoming traffic. it was towed to the local mini dealership where it was determined that the transmission had failed. at that point the car had 35,000 miles on it. because it was 4 months out of warranty, mini refused to pay for the repair. i found numerous accounts of the midland transmissions being replaced under warranty. i was informed that my car received the newer getrag transmission because the midlands were discontinued in 2004 in favor of the more reliable getrag transmissions. the failure occurred with very little warning. it was a dangerous and catastrophic failure that resulted in a car that suddenly would not move in traffic. *jb