Consumer Complaint Detail
JEEP / GRAND CHEROKEE / 2001
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006092999 | Incident Date: Nov, 14 2006 |
| Consumer's City: SANTEE | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CHEROKEE | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:defroster/defogger/hvac system:heater core |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 24 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 31 2006 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: When the weather started getting colder, i tried to use the heat and i couldn't get any hot air to defrost, when my windshield began to frost and fog. while driving home, i had to first pull over and wipe the interior of my windshield, then on my 21 mile drive home, i had to constantly wipe the interior of the windshield while driving. i took the jeep to the jeep/chrysler dealer and was quoted over $1500 for the repair. i can't afford this type of repair and do not have room on my credit cards. i managed to purchase the parts and do the repair myself, with my jeep out of commission for over 2 weeks. i replaced the heater core, recirc blend door, the mid-case blend door, and 2 actuators. i have been told that this can be a consistently aggravating problem and don't look forward to having to do it again. especially now that i have a newborn who will be traveling in the car. this can be a major safety issue, if this engineering discrepancy is not resolved. as far as i know, no one has been injured...yet. this is an accident waiting to happen. i have pictures of all the bad parts and documented repairs thank you. *nm |