| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006093233 | Incident Date: Dec, 08 2006 |
| Consumer's City: LITTLE ROCK | Consumer's State: AR |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: STRATUS | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:hydraulic power assist:hose, piping, and connections |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1B3EJ46XXYN | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 26 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 30 2000 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I noticed a lot of smoke coming from under the hood of my car. i took it to the closest goodyear auto service which is two blocks away from my place of employment on december 9, 2007. it was a bad power steering pressure hose which cost $520.67 to repair. i received a letter from daimler chrysler on january 3, 2007, concerning a safety recall e23 ?? high pressure power steering hose. the letter stated that if i had already experienced this condition and had paid to have it repaired, you may send your original receipts and/or other adequate proof of payment to the following address for reimbursement: daimlerchrysler p.o. box 4639 oak ridge, tn 37831, attention: reimbursement. i mailed my receipt and copy of their letter by certified mail on 10 jan 07. i have documentation that shows that the letter saw delivered to oak ridge, tn 37830 at 10:24 am on 12 jan 07. i received a phone call on today, 27 jan 07 from a representative of daimler chrysler named alison employee # 4ae reference # 15862700. she said that the letter was mailed in april 2006 and my reimbursement claim would be denied. she said that the us post office was at fault. and she advised me to send my car back to the dealer to complete repairs. the number that she gave me was 1-1-800-992-1997 ext. 69527. i plan to send a copy of this to my attorney general's office. *nm |
