Consumer Complaint Detail

MERCURY / COUGAR / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006093314 Incident Date: Oct, 01 2006
Consumer's City: WINFIELD Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1ZWFT61L7X5 Date added to File: May, 23 2021
Date Complaint Received: Jan, 27 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 25 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I also own a 99 cougar and have had nothing but issues, but i love the way the car drives when it works correctly. i have also replaced the alternator and it's also on its 5th window motor, which still does not work correctly. i have replaced almost every sensor possible, too. of course when i have questioned mercury on these issues, they claim that it's not a common problem with the cougars. i have heard from others on the tire issues, but luckily mine has not had any issues with tires. the newest issue with mine is the headlamps. i was in some heavy rain water in the beginning of oct. 2006 and they leaked and had puddles inside of them. i took it to be serviced by mercury and i have not had my car back for 3.5 months! in talking with ford i have found out that they have not made any headlamps for the 99 cougar since jan. 2006 and they are on a nation wide backorder. to make a long story short, i am hoping that ford will make things right for not stocking headlamps and putting me without a car for the past 3.5 months. *nm