| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006093349 | Incident Date: Dec, 15 2006 |
| Consumer's City: CINCINNATI | Consumer's State: OH |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: REGAL | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:hydraulic power assist system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2G4WB55K521 | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 28 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Nov, 07 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 2002 buick regal - purchased new 11/02. power steering gear rack assembly failed 1/27/04 (19,030 miles) - gm replaced under warranty. 3/10/04 (19,943 miles). new part failed - gm replaced under warranty. 1/6/05 (34,388 miles)reported same "symptoms" to gm dealer - gm resealed power steering pump under warranty. 10/30/06 (57,650 miles) reported same "symptoms" - power steering pump seal replaced at my expense. 12/16/06 (58,892 miles) reported same "symptoms" - gm says new steering rack again needed - this is fourth rack for this same car, including original one!!!!! i also think the work 1/6/05 and 10/30/06 regarding power steering pump may have just masked the underlying rack problem. obviously, gm has a part failure on this power steering rack. this certainly seems like it could be a safety issue, but gm does not care. i was referred to gm/buick assistance 12/13/06. assistance refuses to repair this defect. they have offered me a $200 "maintenance letter", but as of my conversation with assistance today, this letter is at least 4-6 weeks away from being received by me. *nm |
